What should consumers do if they have a recalled NEWDERY power bank?
If you have a recalled NEWDERY power bank, the main instruction is immediate: stop using it.
What consumers should do now
CPSC.gov said consumers should stop using the recalled NEWDERY power banks right away because of fire and burn hazards.
After that, contact NEWDERY for refund instructions.
What the refund process requires
The recall notice says the refund process requires a photo that shows:
| Required in the photo | What must be visible |
|---|---|
| Model number | The power bank’s model number |
| Serial number | The power bank’s serial number |
| Written recall note | Writing on the power bank that includes the word “recalled” and the consumer’s last name |
Consumers also have to confirm that they disposed of the power bank according to applicable rules.
Disposal warning
The notice says recalled lithium-ion batteries should not be placed in household trash, regular recycling, curbside recycling, or common used-battery boxes at stores.
Recall instructions can be updated, so check the CPSC notice and NEWDERY’s refund directions before completing the process.
How do consumers request a refund for a recalled NEWDERY power bank?
To request a refund for a recalled NEWDERY power bank, consumers are told to contact NEWDERY and follow the company’s refund instructions.
Refund steps from the recall notice
The CPSC.gov notice says the refund process requires a photo of the power bank.
That photo must show:
- The model number.
- The serial number.
- Writing on the power bank that includes the word “recalled” and the consumer’s last name.
Consumers also must confirm that they disposed of the recalled power bank according to applicable rules.
What not to do with the battery
The notice says recalled lithium-ion batteries should not go in:
- Household trash
- Regular recycling
- Curbside recycling
- Common used-battery boxes at stores
Before you submit
Use the official recall page and NEWDERY’s own instructions for the exact refund process. The available context confirms the required photo and disposal confirmation, but it does not provide any extra submission details.
Why were NEWDERY power banks recalled?
NEWDERY power banks were recalled because of fire and burn hazards, according to CPSC.gov.
The recall reason
CPSC.gov announced the recall due to fire and burn hazards.
That is the core reason consumers were told to stop using the recalled power banks right away and contact NEWDERY for refund instructions.
Why disposal matters
The notice also gives specific disposal warnings because the recalled products contain lithium-ion batteries.
CPSC.gov says recalled lithium-ion batteries should not be placed in household trash, regular recycling, curbside recycling, or common used-battery boxes at stores.
What consumers should take from this
The practical takeaway is simple: do not keep using a recalled NEWDERY power bank, and do not throw it out through ordinary trash or recycling routes. Follow the recall notice and NEWDERY’s refund instructions, including the required disposal confirmation.
For the latest wording and any updated instructions, refer back to the CPSC.gov recall notice.
Sources / Learn more
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